Whenever you are doing a full backup and DumpPreShareCmd fails, I get the following error in my log: Can't call method "getStats" on an undefined value at /usr/share/BackupPC/bin/BackupPC_dump line 1160. I posted a similar bug report back in December, but now I believe I have figured out the problem. ------------------------------------------------------------------------ IF DumpPreShareCmd or DumpPreUserCmd fails, then the routine BackupFailCleanup is called. In the case of a *full* backup, the routine checks to see if there is a partial backup that needs to be saved. In particular, the following 'if' statement (line 1160) is executed: if ( $nFilesTotal == 0 && $xfer->getStats->{fileCnt} == 0 ) { This gives the above error since $xfer is only defined *after* the pre commands are executed and hence remains undefined when a pre command fails. A potential solution would be to change line 1159 from: if ( $type eq "full" ) { To if ( $type eq "full" && defined($xfer)) { I am actually surprised that no one else has encountered this bug since it should be rather common since if my analysis is correct then it will occur *every* time one of the pre user commands fails on a full backup.